Vivek Vaidya
Vivek Vaidya, is a serial entrepreneur and tech leader with 25+ years in enterprise software, data, analytics, and AI. Former CTO at Salesforce Marketing Cloud, co-founder of Krux, and CTO at Rapt, Vivek holds MS degrees from IIT Delhi and the University of Denver.


Professional journey
Vivek Vaidya, Founding General Partner at super{set}, is a seasoned serial entrepreneur and technology leader with over 25 years of experience creating transformative enterprise software solutions in data management, analytics, and AI.
As the author of The Problem Is..., his Substack newsletter, Vivek shares candid insights into startups, leadership, tech, and the art of focusing on the right problems, “Because solving the right problems isn’t obvious...” Problem Is. A recurring theme in Vivek’s writing is the simple yet powerful question: “What problem are you trying to solve?” that cuts through complexity and drives impactful decision-making.
Vivek’s entrepreneurial journey includes serving as CTO of Salesforce Marketing Cloud (after Salesforce acquired Krux, which he co-founded with Tom Chavez), and previously as CTO at Rapt, acquired by Microsoft.
Vivek holds an MS in Mathematics and Computer Applications from IIT Delhi, and an MS in Computer Science from the University of Denver.
Originally from Delhi, Vivek resides in San Francisco. He is the co-author of Data Driven: Harnessing Data and AI to Reinvent Customer Engagement (2018).
Through his newsletter, Vivek guides readers to think sharper, lead with clarity, and apply thoughtful leadership in building lasting ventures.
The problem is…
As a startup leader, I believe success comes from defining—and solving—the right problems, not just any problem.
Connect with Vivek
Let’s connect if you're a passionate cofounder.
Email
Send a short email and we’ll be in touch with next steps.
Newsletter
Want to creatively solve the right problems? It’s never about the how. Always the what.
Office
Downtown San Francisco with monthly open houses — see our events at lu.ma.
San Francisco, CA 94105